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Privacy Policy

Sanctuary Functional Medicine

Sanctuary Functional Medicine is committed to protecting your privacy and ensuring a safe, secure online experience. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. By using this site, you agree to the practices described below.

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1. Information We Collect

Personal Information You Provide

We may collect personally identifiable information that you voluntarily share, including:

  • Name

  • Email address

  • Phone number

  • Home or mailing address

  • Any information submitted through forms, appointment requests, or communication tools
     

Demographic Information

We may also collect non-identifiable demographic data such as:

  • ZIP code

  • Age range

  • Gender

  • Preferences, interests, or website interactions
     

Automatically Collected Information

Our website automatically gathers certain technical information about your device and browsing activity, including:

  • IP address

  • Browser type

  • Domain names

  • Access times

  • Pages visited

  • Referring website addresses
     

This information helps us operate the site effectively, maintain quality, enhance security, and analyze site usage.
 

2. Use of Your Personal Information

Sanctuary Functional Medicine uses your information to:

  • Provide the services you request

  • Respond to inquiries or appointment submissions

  • Improve website functionality and user experience

  • Communicate updates about programs, services, or resources

  • Conduct surveys or gather feedback

  • Send educational or promotional emails (you may opt out at any time)
     

We do not sell, rent, or lease your information to third parties.
 

Trusted Service Partners

We may share data with carefully selected partners who assist with:

  • Email communication

  • Postal mail

  • Appointment-related notifications

  • Data analysis

  • Customer support

  • Product deliveries
     

These partners are required to protect your information and may only use it to provide services on our behalf.
 

Sensitive Information

We do not use or disclose sensitive information (such as race, religion, political affiliation) without your explicit consent.
 

Legal Requirements

We may disclose personal information without notice if required by law.
 

3. Cookies & Website Tools

Our website uses cookies, which are small text files stored on your device to personalize your online experience.
 

Cookies help:

  • Improve website performance

  • Remember your preferences

  • Analyze site trends

  • Customize content
     

Cookies cannot run programs, deliver viruses, or access personal data beyond what you voluntarily provide. Only the issuing domain’s web server can read the cookie.
 

You may adjust your browser settings to decline cookies, though this may affect site functionality.
 

4. Protecting Your Information

We take security seriously. Sanctuary Functional Medicine safeguards your personal information by:

  • Storing data on secure, access-controlled servers

  • Encrypting sensitive data (such as payment details) using SSL protocols

  • Limiting access to authorized personnel
     

Although no method of internet transmission is 100% secure, we follow industry standards to protect your information.
 

5. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or in response to patient feedback. Updates become effective once posted. We encourage you to review this page occasionally to stay informed of how your information is protected.
 

6. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:
 

Sanctuary Functional Medicine

4085 Mallory Ln.
Suite #200,
Franklin, TN 37067
 

Phone: 615-721-2001

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